Casinony Terms & Conditions — Complete Guide

01General Terms & Conditions

These Terms and Conditions govern the use of the Casinony platform. Casinony is an internationally licensed online gaming and betting platform serving users in Bangladesh.

By completing registration on Casinony or using any of its services, you are automatically considered to have accepted these Terms and Conditions. We reserve the right to update these terms at any time. Any changes will be presented to you the first time you log in after they take effect.

• This platform is intended for entertainment purposes only.
• Casinony does not support or condone any form of illegal activity.
• Casinony reserves the right to close any account found to be misusing the platform.
• The Bengali version of these Terms and Conditions is legally binding.

02Account Registration

All information provided during registration at Casinony must be accurate, complete, and up to date. Registering with false information may result in account termination at any time and forfeiture of any balance.

• One person, one account: Opening multiple accounts under the same name, address, or device is strictly prohibited.
• Age Requirement: You must be at least 18 years old at the time of registration.
• Password: Use a strong password. Never share your password with anyone.
• Email verification: Email verification is mandatory after registration.
• Mobile Number: Use an active mobile number that belongs to you.

03Age Verification & KYC Process

Casinony has a strict stance against underage gambling. Age verification may be carried out at any stage of registration.

One of the following documents may be required for KYC (Know Your Customer) verification:

• National Identity Card (NID)
• Photo of the main page of your passport
• Birth registration certificate (to verify age of 18)

KYC must be completed before making your first large withdrawal. If KYC verification is pending, the withdrawal process may be put on hold. Verification is typically completed within 24 hours.

04Financial Transactions Policy

The following terms apply to all deposits and withdrawals on Casinony:

• Minimum deposit: ৳300 (bKash/Nagad), ৳500 (Rocket)
• Minimum withdrawal: ৳300
• Daily maximum withdrawal: ৳2,00,000
• Withdrawals are typically processed within 15 minutes
• Only payment methods registered in your own name may be used

Withdrawing via the same method used for your deposit is the most straightforward option. If you deposited through multiple methods, additional time may be required to process your withdrawal.

05Bonus & Promotion Terms

Each bonus offer at Casinony comes with its own terms. By claiming a bonus, you automatically agree to the applicable conditions.

• Wagering Requirements: A specific wagering requirement must be met before withdrawing a bonus (typically 5x–15x).
• Duration: Bonuses must generally be used within 30 days.
• One at a time: A new bonus cannot be added while another bonus is still active.
• Game Limits: Some bonuses can only be used on specific games.
• Betting limits: Maximum bet of ৳500 per wager from bonus balance.
• Withdrawal: If a bonus is cancelled after being accepted, any associated winnings may also be forfeited.

Casinony reserves the right to modify or cancel any bonus offer at any time. However, bonuses already claimed remain subject to the terms that were in place at the time of claiming.

06Games & Betting Policy

At Casinony, all game outcomes are determined by an RNG (Random Number Generator) certified by internationally recognized testing authorities. No game result can be manipulated.

• Odds in Sports Betting are variable and update rapidly during in-play betting.
• If a bet is voided due to a technical error, the original stake will be refunded.
• Accounts found to be involved in match fixing or any form of cheating will be permanently banned.
• Wins of an unusual amount resulting from a system error may be subject to review.

07Account Closure & Suspension

Casinony may suspend or close an account without notice for any of the following reasons:

• Registration with false information
• Operating multiple accounts
• Bonus System Abuse
• Illegal or suspicious transactions
• Hacking or fraud attempts
• If found to be underage

Users may also contact Support at any time to request account closure. It is advisable to withdraw your balance before closing your account.

08Responsible Gaming Policy

Casinony believes in responsible gaming. We want every player to enjoy the experience without any negative impact.

The following protective tools are available free of charge at Casinony:

• Deposit Limit: Set daily, weekly, or monthly limits.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-off: Put your account on a temporary break for 1–6 weeks.
• Self-Exclusion: A ban of 6 months or more to stop playing for an extended period.

If you notice signs of problem gambling, please contact Support immediately. We can provide information on organizations that offer help.

09Privacy & Data Protection

Casinony is committed to protecting your personal information. Our Privacy Policy explains in detail On this page Available.

• Your personal information is never sold to third parties.
• Information is not disclosed except where required by law.
• All transactions are secured with SSL encryption.

10Intellectual Property

Casinony's website, logo, content, game graphics, and software are the intellectual property of Casinony or its respective licensors. Users may not use these assets beyond personal entertainment.

• Reverse engineering any game or content is strictly prohibited.
• Using automated bots or scripts is a punishable offense.
• Casinony's trademarks may not be used without prior authorization.

11Limitation of Liability

Casinony is not liable for the following:

• Bets lost due to internet disconnection
• Game issues caused by third-party providers
• Loss of account credentials due to the user's own negligence
• Account use by minors (liability rests with the account holder)

The maximum liability limit will be determined in accordance with applicable law. Casinony is committed to resolving all disputes fairly.

12Dispute Resolution & Contact

If a dispute arises, contact Casinony's support team first. Most issues are resolved within 48 hours.

If your issue is not resolved through Support, you may escalate the matter to the licensing authority. Casinony keeps records of all disputes.

Any dispute arising from these terms will be subject to the jurisdiction of the courts determined under the applicable law governing Casinony.