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🔒 Data Protection

Casinony Privacy Policy — Your Data Is Completely Safe

Everything about how your personal data is collected, stored, used, and protected at Casinony — explained here in plain, simple English.

Updated: January 2026 Version: 2.5 Language: Bengali
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Our Commitment to Your Data Protection
256-Bit SSL Encryption
Your data is never sold
GDPR-Compliant Policy
Regular Security Audits
🔐 Core Security Principles

How Casinony protects your data

Encrypted Storage

All your personal data is stored on our servers in encrypted form. No unauthorized party can access or read this information.

Restricted Access

Only authorized Casinony staff can access your data, and only for specific reasons. All access is logged.

Never sold to third parties

Casinony never sells your information to advertisers or any other companies. That is our promise.

GDPR Compliant

Casinony operates in compliance with international data protection regulations. User rights are given the highest priority.

Right to Erasure

You may request the deletion of your account and associated data at any time. Your request will be honored unless retention is required by law.

Marketing Opt-Out Options

If you don't want to receive promotional emails or SMS, you can turn them off at any time from Settings. No hassle.

Table of Contents

Summary: Casinony is committed to protecting your personal data. We only collect what is necessary, keep it secure, and never sell it to third parties.

Introduction

This privacy policy explains in detail how your personal information is handled when you use the Casinony platform. By creating an account or using our services, you agree to this policy.

Casinony believes personal privacy is a fundamental right. That's why we are fully transparent about how we collect and use your information. If you have any questions, feel free to reach out to our support team at any time.

This policy was last updated in January 2026. You will be notified at your registered email address if any changes are made.

What Information We Collect

Casinony collects only the information necessary to provide its services. No unnecessary data is requested.

Data Type Example Purpose
Identity Name, date of birth, NID Age Verification & KYC
Contact Email, mobile number Account and transaction messages
Financial Payment Methods (Partial) Deposit & Withdrawal Process
Device IP address, browser Security & Fraud Prevention
Activity Game history, betting records Service Improvement & Dispute Resolution

Your full payment card number or PIN is never stored on Casinony's servers. For mobile banking, only the transaction reference number is retained.

How Your Data Is Used

Casinony uses collected data solely for the purposes listed below:

  • Account Management: For login, security verification, and account recovery.
  • Transaction processing: For accurate processing of deposits and withdrawals.
  • Customer Service: For troubleshooting and dispute resolution.
  • Security Assurance: To prevent fraud, deception, and multi-account abuse.
  • Legal Obligation: To meet regulatory compliance requirements.
  • Service Improvement: For analytics to improve the overall player experience.
  • Promotional Communications: Only to inform you about bonuses and offers, provided you have given your consent.

Casinony never shares your information with third parties for profiling or targeted advertising.

Who Your Data Is Shared With

Casinony may share your information with third parties in limited circumstances and only in a secure manner:

  • Payment processors: bKash, Nagad, Rocket — only the information necessary to complete the transaction.
  • Game Provider: Gameplay data — providers follow their own privacy policies.
  • Law Enforcement: Only specific data, when required by court order or legal obligation.
  • Audit & Compliance: For verification by the licensing authority.

Your data is not shared for any purpose beyond those listed above. Confidentiality agreements are in place with all third parties.

Cookie Policy

Casinony uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences.

Essential Cookies
For login sessions and security. Cannot be disabled.
Performance
For monitoring page load speed and stability.
Analytics
To understand which pages are used most. No personal data is collected.
Marketing
To show you relevant offers. Entirely optional.

You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may cause some features to stop working.

How Long Your Data Is Retained

Casinony does not retain any information longer than necessary. Retention periods depend on the type of data:

  • Account information: For as long as your account is active, and up to 5 years after closure as required by legal obligations.
  • Transaction records: 5–7 years, as required by financial regulatory standards.
  • KYC Documents: Up to 5 years from the date of verification.
  • Support Contact: 2 years from the date of last contact.
  • Log data: 6 months.

Once the retention period expires, data is securely deleted or anonymized.

Your Rights

As a Casinony user, you have the following rights over your personal data:

Right to Access

You can submit a request to find out what information Casinony holds about you.

Right to Rectification

If any of your information is inaccurate, you can request a correction.

Right to Erasure

You may request deletion of your data, provided there is no legal obligation requiring us to retain it.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Data Portability

You can request a copy of your data in a standard portable format.

Right to Opt Out of Marketing

You can opt out of promotional communications at any time.

To exercise any of these rights privacy@casinony.appWrite to us at. We typically respond within 30 days.

Security Measures

Casinony uses industry-standard technology to protect user data:

  • TLS 1.3 Encryption Across All Connections
  • AES-256 encryption for sensitive data
  • Two-Factor Authentication (2FA) Support
  • 24/7 network monitoring
  • Annual Third-Party Security Audit
  • Regular Penetration Testing

Important: In the event of a security breach, Casinony will notify affected users within the legally required timeframe.

Child Protection Policy

Casinony strictly refrains from providing services to minors (under 18). No data is collected from anyone under the age of 18.

If it is found that a minor has created an account, that account will be immediately closed and any collected data will be deleted.

If you suspect your child has an account, please contact us immediately.

Privacy Policy Updates

Casinony may update this Privacy Policy when necessary. If changes are made:

  • Prior notice will be sent to your registered email
  • The "Last Updated" date at the top of the page will change
  • A notification will appear at login for significant changes

If you do not agree to the updated policy, you have the right to close your account. Please make sure to withdraw your balance before doing so.

Contact Us

For any questions or requests regarding our Privacy Policy:

Data Protection Department: privacy@casinony.app
General Support: support@casinony.app
Response Time: Usually within 2 business days

You can also reach us via live chat. Our Bengali-speaking support team is available 24/7.

❓ Frequently Asked Questions

Privacy FAQs

Casinony is primarily built in Bengali. If the site appears in English, look for the language selection option at the bottom-right corner of the page — select "Bangla" or "BN" from there. When using a mobile device, tap the menu icon first and then you will find the language option. Once you set it to Bengali, your preference will be remembered on future visits as it is saved in your browser's cookies. If you are logged into your account, you can also change the language from your profile settings, and the change will sync across all your devices.

Casinony has a dedicated mobile app available for both Android and iOS. You can find it by searching "Casinony" on the Google Play Store or Apple App Store. Installing the app gives you faster loading, push notifications, and a touch-optimized gameplay experience. That said, no app? No problem — the Casinony website is fully mobile-responsive. Every feature is accessible directly from any modern smartphone browser (Chrome, Firefox). You can also tap "Add to Home Screen" in your browser for an app-like experience.
🔒 Safe Experience

Your information is protected — play with complete peace of mind

Your privacy is our top priority at Casinony. Register and enjoy a safe, secure entertainment experience.

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